Epson Clogged Nozzles – Cleaned & Calibrated in Mombasa

Ever felt that sinking feeling when your printer, that trusty workhorse, suddenly decides to throw a tantrum? Maybe it's a paper jam that just won't quit, or perhaps it's a mysterious error message flashing on the screen, mockingly telling you it's time to call in the cavalry. If you're running a business in Nairobi or simply relying on your home printer for daily tasks, you know how crucial a smoothly operating printer is. It's not just a convenience; it's the heartbeat of productivity!

Is Your Printer Giving You Headaches?

Let's be honest, printers can be finicky beasts, can't they? One day they're humming along, churning out documents with ease, and the next, they're a tangled mess of paper and frustration. It's a universal truth for anyone who's ever used one.

The Unsung Hero of Every Office: Your Printer

Think about it. From printing invoices and reports to school assignments and cherished family photos, printers are the unsung heroes of our digital lives. They bridge the gap between the virtual and the tangible, transforming pixels into print. But what happens when your hero falls ill? Chaos, that's what! Deadlines loom, work grinds to a halt, and suddenly, that pile of documents looks insurmountable.

When Good Printers Go Bad: Common Woes

We've all been there. The printer lights are blinking ominously, or it's making a sound like a tortured robot. What are some of these common ailments that plague our printing companions?

Inkjet Ink Slinger Struggles

For our inkjet friends, issues often revolve around:

• Clogged Print Heads: Ever tried to print a vibrant photo, only to get faded lines or missing colors? A clogged print head is usually the culprit, acting like a blocked artery for your ink.

• Waste Ink Pad Saturation: Epson users, you know this one! That dreaded message about "parts inside your printer are at the end of their service life" often points to a full waste ink pad, effectively shutting down your machine. It's like your printer's diaper is full and it refuses to do anything else!

• Ink Cartridge Errors: Is your printer refusing to recognize a brand new ink cartridge? It's a classic case of mistaken identity, or perhaps a faulty chip.

Laser Jet Lethargy

Laser printers, while robust, have their own set of common issues:

• Fuser Assembly Faults: If your printouts are coming out smudged or the toner isn't adhering properly, your fuser might be on the fritz. It's the part that literally bakes the toner onto the paper, so if it's not working, your prints are toast!

• Toner Cartridge and Drum Unit Dramas: While toner cartridges are consumables, sometimes the drum unit, which is often separate, can cause issues like streaky prints or light areas.

• Paper Pickup Roller Wear: Is your laser printer struggling to grab paper from the tray, leading to frustrating paper jams? Worn-out pickup rollers are likely the problem, losing their grip on the paper.

The Mysterious Error Message: Decoding Printer Lingo

"Error Code 0x..." "Printer not responding." These cryptic messages can send shivers down your spine. They're often indicators of internal hardware malfunctions, software glitches, or connectivity issues that need a professional eye to diagnose.

Why DIY Might Be a Disaster (and When It's Not)

The internet is full of "how-to" videos for everything, including printer repair. While some minor issues, like a simple paper jam you can see, might be resolvable with a quick glance at the manual, most complex printer problems are best left to the experts.

The Perils of the Untrained Hand

Attempting to fix a complex printer issue yourself can often lead to more harm than good. You might:

• Void Your Warranty: Many manufacturers won't honor a warranty if the device has been tampered with by an unauthorized person.

• Cause Further Damage: A seemingly small issue can quickly escalate if you don't know what you're doing. Imagine accidentally bending a sensitive component or short-circuiting a circuit board!

• Waste Time and Money: What starts as a noble effort to save a few shillings can end up costing you more in replacement parts or professional repair down the line, not to mention the hours lost.

When a Quick Fix Turns into a Bigger Problem

Sometimes, a seemingly minor issue like a faded print can indicate a deeper problem. Ignoring it or trying a temporary fix might lead to a complete breakdown later. It's like ignoring a persistent cough – it might be a cold, or it could be something far more serious.

Introducing Vandeberg Imaging Supplies: Your Printer's Best Friend

This is where Vandeberg Imaging Supplies steps in, ready to rescue your ailing printer and bring your printing operations back to life. We're not just a repair shop; we're your dedicated partners in ensuring your printers run smoothly and efficiently.

Who We Are: More Than Just a Repair Shop

At Vandeberg Imaging Supplies, we pride ourselves on being a leading provider of quick, reliable, and affordable printer repair services in Nairobi, Kenya. We understand the critical role printers play for both businesses and individuals, and our mission is to provide unparalleled solutions that minimize your downtime and maximize your productivity. Our team of highly skilled and experienced experts is dedicated to fixing your printer right the first time, using only genuine parts and accessories.

Our Convenient Location: Right in the Heart of Nairobi CBD

Finding us is a breeze! We're conveniently located in the bustling heart of Nairobi CBD, specifically at Odeon Cinema Taveta Road, Iqbal Building, 1st Floor, Room 2. This central location makes it easy for anyone in Nairobi to drop off their printer for a quick diagnosis and repair.

Reaching Out: Your Direct Line to Expert Help

Got a question? Need a quote? Or just want to talk about your printer's woes? We're here to listen! You can easily contact us on our customer care numbers: +254720556824 or +254777556824. Prefer to connect online? We've got you covered. Visit our websites: www.Vandeberg.co.ke or www.Vandebergimagingsupplies.com. We're open 24 hours to ensure we're always available when you need us most!

A Glimpse into Our Expertise: We Speak Every Printer's Language

What sets Vandeberg Imaging Supplies apart is our unparalleled expertise across a vast array of printer brands and models. We don't just fix printers; we understand their intricate mechanics and electronic nervous systems.

Our Extensive Brand Portfolio: From HP to Zebra and Beyond

No matter the brand, chances are, we've got you covered. Our technicians are highly proficient in repairing and maintaining models from all the leading manufacturers, including:

• HP

• Canon

• Epson

• Brother

• Samsung

• Xerox

• Lexmark

• Dell

• Kodak

• Ricoh

• Fujitsu

• Kyocera

• Oki

• Panasonic

• Sharp

• Konica Minolta

• Toshiba

• Zebra

• Dymo

• Citizen

And many more! If it prints, scans, or copies, we can fix it.

Understanding Printer Anatomy: The Parts We Master

Printers are complex machines, a symphony of mechanical and electronic components working in harmony. Our technicians are intimately familiar with every single part, ensuring a precise and effective repair. Let's talk about some of the critical components we expertly handle:

Inkjet Specifics: From Print Heads to Waste Ink Tanks

For inkjet printers, our expertise covers:

• Print Head (Inkjet): The heart of your inkjet, responsible for jetting ink onto the paper.

• Ink Cartridge (Inkjet): While consumable, sometimes issues lie with the cartridge itself or its connection.

• Maintenance Box/Waste Ink Tank (Inkjet): Collects excess ink during cleaning cycles, and needs resetting or replacement.

• Ink Tubes/Ink Lines (Continuous Ink Supply System - CISS): Essential for continuous ink flow.

• Ink Damper, Capping Station Assembly, Flushing Box, Ink Pump Assembly: All critical for ink delivery and maintenance.

• Nozzle Plate, Piezoelectric Crystal, Thermal Heater, Print Head Pins: The fine details that make your prints sharp.

Laser Legends: Fusers, Drums, and Developer Units

For laser printers, we're masters of:

• Fuser Assembly (Laser): Crucial for bonding toner to paper, including the Pressure Roller, Heating Element, and Fuser Film Sleeve.

• Toner Cartridge (Laser): Beyond just a consumable, issues can arise with its interaction with the printer.

• Drum Unit (Laser): Essential for transferring the image to the paper.

• Developer Unit: Works with the drum to apply toner.

• Primary Charge Roller (PCR), Doctor Blade, Wiper Blade: Key components in the toner transfer process.

• Laser Scanner Unit (LSU), Mirror (LSU), Lens (LSU): The intricate system that "draws" the image with laser light.

• High Voltage Power Supply (HVPS): Powers the critical components for toner transfer.

The Brains of the Operation: Logic Boards and Power Supplies

These are the nerve centers of your printer:

• Logic Board/Formatter Board/Main Board: The printer's brain, controlling all its functions.

• Power Supply Unit (PSU): Provides the necessary power to all components.

• DC Controller Board: Manages the motors and other DC components.

Paper Handling Prowess: Rollers, Trays, and ADFs

Smooth paper feeding is essential, and we handle all related parts:

• Paper Pickup Roller, Separation Pad, Transfer Roller: Critical for reliable paper feeding.

• Paper Tray (main, secondary, bypass), Output Tray: Ensuring paper moves correctly.

• Duplex Unit/Automatic Document Feeder (ADF) Rollers, ADF Separation Pad, ADF Pickup Roller: For multi-page scanning and double-sided printing.

Connectivity Conundrums: USB, Ethernet, and Wi-Fi Modules

If your printer isn't talking to your computer, we'll get them communicating:

• USB Port/Connector, Ethernet Port/Connector, Wi-Fi Module/Card: Ensuring seamless connection.

• Wi-Fi Antenna, Bluetooth Module: For wireless printing capabilities.

The Little Things: Sensors, Springs, and Screws

Even the smallest components matter. Our technicians meticulously work with:

• Carriage Belt, Carriage Motor, Stepper Motor: For precise print head movement.

• Encoder Strip/Timing Strip, Encoder Disk: Crucial for accurate positioning.

• Solenoids, Sensors (paper detection, lid open, temperature, etc.), Springs, Screws, Cables, Cooling Fan: Every tiny part plays a vital role.

This extensive knowledge base means we can tackle virtually any printer problem, no matter how obscure!

Our Comprehensive Repair Services: Beyond Just Fixing

At Vandeberg Imaging Supplies, our services go far beyond simply "fixing" a broken printer. We offer a holistic approach to printer care, ensuring longevity and peak performance.

Diagnostics & Troubleshooting: Unmasking the Problem

Before any repair begins, a thorough diagnosis is paramount. We expertly:

• Identify and resolve printer errors: Those cryptic codes won't baffle us!

• Fix connectivity issues: Whether it's wired or wireless, we'll get your printer talking to your devices.

• Address performance glitches: Slow printing, inconsistent output – we'll pinpoint the cause.

Hardware Repairs: Bringing Your Printer Back to Life

This is our bread and butter! We meticulously:

• Repair or replace faulty components: From printheads to rollers, fusers to power supplies, we handle it all.

• Conduct complete printer rebuilds: For printers that need a comprehensive overhaul, we can essentially give them a new lease on life.

Firmware & Software Updates: Keeping You Current

Sometimes, the problem isn't hardware but software. We ensure your printer stays cutting-edge by providing:

• Firmware and software updates: This ensures your printer has the latest features, bug fixes, and security patches, enhancing its overall performance and compatibility.

WIC Reset Services: Breathing New Life into Epson Printers

Specifically for Epson users, we offer:

• WIC Reset Services: This crucial service resets waste ink pad counters, a common reason Epson printers stop working. Don't buy a new printer when a simple reset can restore functionality!

Preventive Maintenance: An Ounce of Prevention...

Why wait for a breakdown? Our preventive maintenance services are designed to:

• Extend the life of your printer: Regular cleaning and tune-ups prevent major issues before they arise.

• Ensure consistent performance: Keep your printer running smoothly day in and day out.

Parts Replacement: Only Genuine for Guaranteed Performance

We cannot stress this enough: we use only genuine printer parts and accessories. This commitment to quality ensures:

• Best quality repairs: No shoddy imitations here!

• Guaranteed reliability and performance: Genuine parts mean your repair lasts.

• Parts for rollers, fusers, trays, and more: Whatever needs replacing, we have the authentic part.

Specialized Laser Printer Services

Our laser printer technicians are adept at troubleshooting and repairing most models, including those from Hewlett Packard/HP, Lexmark/IBM, Gestetner, Konica/Minolta, Kyocera/Mita, Pitney Bowes, Muratec, Brother, Canon, Ricoh, Lanier, Panasonic, Fujitsu, Oki data, Xerox, Epson, Dell, Savin, Samsung, Sharp, and Seiko. We maintain, clean, and repair:

• Color Laser Printers

• Inkjet Machines

• Fax Machines

• Copiers

• Scanners

• Monochrome Laser Printers

• Multi-Function Machines

On-Site & In-Shop: Service Tailored to You

We understand that time is precious. That's why we offer flexibility in our service delivery:

• On-site troubleshooting, repair, sales, upgrades, and preventative maintenance: We can come to your office or home to fix your equipment.

• In-shop repairs: You can also bring your printer to our conveniently located service center.

Beyond printers, we also extend our on-site services to:

• Copiers, Scanners, Plotters, Faxes

• Desktops and Laptops (including Monitors, Computers)

• Switches/Hubs/Routers, Terminals, Bio-matrix Systems, CCTV and more.

Why Choose Vandeberg Imaging Supplies? The Vandeberg Difference

In a city as dynamic as Nairobi, choosing the right service provider can be overwhelming. But when it comes to printer repair, Vandeberg Imaging Supplies stands head and shoulders above the rest. Why? Let's break down the Vandeberg difference.

Authorized Epson Repair Centre: A Mark of Trust

This is a significant differentiator. We are an Authorized Epson Repair Centre right here in Central Nairobi, Kenya. What does this mean for you?

• Authorized Expertise: Our technicians aren't just good; they're certified with in-depth knowledge of Epson printers, having undergone rigorous training directly from Epson.

• Genuine Parts: Being authorized means we use only authentic Epson replacement parts, guaranteeing reliability and performance that generic parts simply can't match.

• Warranty Protection: Repairs done by an authorized center ensure your Epson warranty remains intact. This is huge!

• Quality Assurance: Our repairs meet the high standards set by Epson, backed by their expertise.

Certified Technicians: Experts You Can Rely On

Beyond just Epson, our entire team comprises highly skilled and experienced technicians who are adept at repairing different printer brands and models. They're like medical specialists for your office equipment, diagnosing and treating with precision.

Genuine Parts Guarantee: Quality That Lasts

We've said it before, and we'll say it again: we use only genuine printer parts and accessories. This isn't just a marketing slogan; it's a core principle that underpins the longevity and quality of our repairs. Would you want a heart surgeon using counterfeit parts in your operation? Neither would we for your printer!

Fast Turnaround: Minimizing Your Downtime

We know that a broken printer means lost productivity. That's why we prioritize timely diagnostics and repairs to minimize your downtime. Our goal is to get your printer back in your hands, working perfectly, as quickly as possible.

Customer-Centric Support: Your Needs First

You're not just another ticket number to us. We offer personalized attention and solutions tailored to your printer's specific needs. We listen, we understand, and we deliver. Our customer testimonials speak volumes:

• "Their authorized status gave me confidence, and they didn’t disappoint. My printer works like new!" – Peter K.

• "Quick and reliable service. It’s reassuring to know they use original Epson parts." – Mary N.

Affordable Services: Quality That Doesn't Break the Bank

Quality repair shouldn't come with an exorbitant price tag. We are committed to providing affordable repair services without compromising on the quality of our work or the parts we use. We believe in delivering value.

Extensive Service Area: Covering Nairobi and Beyond

While we're conveniently located in Nairobi CBD, our reach extends far and wide. We serve various areas within Nairobi, including:

• Central Business District (CBD)

• Westlands, Upper Hill, Kilimani, Parklands, Lavington, Ngong Road, Karen, Runda, Muthaiga, Industrial Area, Eastleigh, South C, Kileleshwa, Langata, Embakasi, Kasarani, Roysambu, Thika Road, and Gigiri.

But our commitment to excellent service doesn't stop at Nairobi's borders. We proudly serve other major areas in Kenya, including:

• Mombasa, Kisumu, Nakuru, Eldoret, Thika, Malindi, Kitale, Garissa, Nyeri, Machakos, Kericho, Embu, Migori, Homa Bay, Naivasha, Meru, Kakamega, Lamu, Bungoma, Narok, Voi, Kilifi, Isiolo, Nanyuki, Marsabit, Mumias, Wajir, Busia, Siaya, Kitui, Kerugoya, Kapenguria, Moyale, Chuka, Kiambu, Makueni, Taita Taveta, Maralal, Kibwezi, Nyahururu, Mandera, Samburu, Kwale, Taveta, Kajiado, Migori, Baringo, and Turkana West Pokot.

Wherever you are in Kenya, if you have a printer problem, we're likely able to assist.

More Than Just Printers: Your Complete IT Solutions Partner

While printer repair is our forte, our expertise extends to a broader range of IT services. This means you can rely on us for comprehensive support beyond just your printing needs. Our additional services include:

• Network Security Solutions (LAN, WAN)

• WINDOW/LINUX Server Maintenance

• Faiba Network Installation

• Structural Cabling Systems

• Voice and Data Convergence

• Digital Camera Installation (CCTV)

• Intercom Phones Installation and Maintenance (PBX)

• Desktops & Laptops Repair

• Cloud Computing

• Dstv installation

• Data Recovery

• Plotters Maintenance

• Antivirus solutions

• Electronics Repair

• School management Software

"Efficiency always ahead of business!" is not just a motto; it's our guiding principle.

Common Printer Issues We Expertly Resolve

Let's dive a little deeper into the specific printer problems that often land on our repair benches and how our experts tackle them.

Paper Jams: The Endless Cycle of Frustration

Ah, the dreaded paper jam! It's perhaps the most common and universally despised printer issue. Whether it's a crumpled sheet stuck deep within the rollers or a persistent error message even after you've pulled out visible paper, we have the tools and expertise to:

• Remove paper jams effectively: No more tearing paper and leaving bits inside!

• Diagnose underlying causes: Is it worn rollers, a misaligned tray, or something else? We'll find out.

Not Powering On/Error Messages: When Your Printer Goes Silent

Nothing is more disheartening than a printer that simply refuses to turn on or displays an inscrutable error code. We're skilled at:

• Diagnosing power supply issues: Is the power unit faulty?

• Decoding error messages: We understand what those numbers and symbols really mean and how to fix the root cause.

• Troubleshooting logic board failures: Sometimes, the brain of the printer needs a reset or replacement.

Faint or Broken Printing: The Ghost in the Machine

When your prints come out looking like faint ghosts or have mysterious lines running through them, it's a clear sign of trouble. We fix:

• Faint printing: Often related to low toner/ink, clogged nozzles, or imaging unit issues.

• Broken/streaky printing: Can be due to damaged print heads, fuser assembly problems, or drum unit defects.

• Print quality issues: General degradation of print output.

Connectivity Issues: The Invisible Barrier

Your printer is on, but it just won't talk to your computer or network. This can be infuriating! We resolve:

• Printer not communicating with CPU: General connectivity woes.

• Printer network and connectivity issues: Wi-Fi, Ethernet, or USB problems.

• Printer driver installation support: Ensuring your software is up-to-date and correctly installed.

• Print spooler errors: When your computer thinks it's printing but nothing is happening.

Waste Ink Pad Saturation: The Epson-Specific Headache

If you own an Epson printer, you've likely encountered the message: "waste ink pad inside your printer is saturated!" or "parts inside your printer are at the end of their service life!" Many people mistakenly believe this means their printer is dead. Not with us!

• We reset waste ink pad counters: This bypasses the lockout and allows your printer to continue working, saving you from buying a new one or paying a fortune elsewhere.

• We can replace the actual waste ink pads: For a more permanent solution, though resetting is often sufficient for home users.

Print Head and Logic Board Woes: The Heart of the Problem

These are critical components, and their failure can bring your printing to a standstill. We offer:

• Print head (Inkjet) replacement or cleaning: For crystal-clear prints.

• Logic board replacement: When the printer's main circuit board malfunctions.

• Motherboard repairs: For complex internal electronic failures.

Maintenance Kit and Consumable Replacements

Regular maintenance is key to a printer's longevity. We handle:

• Maintenance kit installation: Essential for laser printers to replace worn parts.

• Toner/Ink cartridge refilling and replacement: Ensuring you have fresh consumables.

• Drums replacements: For crisp, clear laser prints.

• HP Maintenance Kit Replacement, HP Drums, HP Fusing Assembly, HP Imaging Unit: Specialized HP part services.

"Parts Inside Your Printer Are at the End of Their Service Life!"

This general error message can apply to various components. Our troubleshooting and assessment services pinpoint exactly which part is worn out, and we carry a large stock of spare parts for quick replacements. We also offer complete printer rebuilds for printers nearing their end of life, giving them a comprehensive refresh.

Our Commitment: "All Round Service, All Round Performance"

This isn't just a tagline; it's the philosophy that drives Vandeberg Imaging Supplies. We believe in offering a complete, end-to-end solution for all your office equipment needs, not just quick fixes.

Building Lasting Relationships

We strive to build lasting relationships with our clients by providing reliable, honest, and efficient services. Your satisfaction is our top priority, and we aim to be your trusted partner for all things IT.

Your Trusted Partner for Office Efficiency

We specialize in the maintenance of office equipment, supplying printer cartridges, and providing corporate hardware from well-known brands like HP, Canon, Microsoft, Tally Genicom, Epson, Sharp, and other OEMs to meet your corporate IT needs. When you partner with us, you're choosing efficiency, reliability, and peace of mind.

How to Get a Quick Quote and Service

Ready to get your printer back in action? Getting a quick quote and scheduling service with Vandeberg Imaging Supplies is incredibly straightforward.

Contacting Us is Easy!

The fastest way to reach us for inquiries or orders is by calling, WhatsApping, or SMSing us on +254720556824 or +254777556824. Our customer care team is ready to assist you.

Visit Our Central Location

If you prefer a face-to-face consultation or need to drop off your printer, our physical address is:

Nairobi CBD, Odeon Cinema Taveta Road, Iqbal Building, 1st Floor, Room 2.

Business Hours: We're Here When You Need Us

We understand that printer issues don't always happen during standard business hours. That's why we're proud to announce that we are open 24 hours to accommodate your needs. Whether it's an emergency repair late at night or a planned service during the day, we're here for you.

Conclusion: Restore. Repair. Rely on Vandeberg Imaging Supplies.

In the bustling landscape of Nairobi, where efficiency and reliability are paramount, a malfunctioning printer can be a major setback. You don't have to navigate these technical troubles alone. Vandeberg Imaging Supplies stands as your trusted partner, offering professional, comprehensive, and affordable printer repair services across Nairobi and beyond.

From persistent paper jams to complex logic board issues, and from common brands like HP and Canon to specialized models like Zebra and Dymo, our certified technicians have you covered. Our commitment to using genuine parts, providing fast turnaround times, and delivering customer-centric support sets us apart. As an Authorized Epson Repair Centre, we offer unparalleled expertise for all your Epson printer needs, ensuring your warranty remains protected and your printer performs at its best.

Don't let a faulty printer disrupt your flow. Whether it's for personal, business, or industrial use, remember that Vandeberg Imaging Supplies is just a call or a visit away. Restore your printer's functionality, get a professional repair you can trust, and rely on us for all your imaging and IT supply needs.

FAQs (Frequently Asked Questions)

1. What types of printers do you repair?

We repair a wide range of printer types, including inkjet printers, laser printers (color and monochrome), multifunction printers (MFPs), photo printers, receipt printers, barcode printers, POS printers, wide format printers, and commercial printers. We also specialize in diagnosing and repairing issues with plotters, copiers, and scanners.

2. How quickly can you repair my printer?

We prioritize fast turnaround times to minimize your downtime. While the exact repair time depends on the complexity of the issue and the availability of specific parts, our goal is to provide timely diagnostics and repairs. Many common issues can be resolved the same day or within a few business days.

3. Do you use genuine parts for repairs?

Absolutely! We are committed to using only genuine printer parts and accessories for all our repairs. This ensures the best quality repairs, guaranteed reliability, and optimal performance for your printer, preventing recurring issues and extending its lifespan.

4. Do you offer on-site printer repair services in Nairobi?

Yes, we do! We provide convenient on-site troubleshooting, repair, and maintenance services for businesses and individuals throughout Nairobi and its surrounding areas. This means our technicians can come directly to your office or home to fix your printer.

5. What areas in Kenya do you serve?

Beyond Nairobi (including CBD, Westlands, Kilimani, etc.), we serve numerous other areas across Kenya. This includes major cities like Mombasa, Kisumu, Nakuru, Eldoret, Thika, and many more towns across different counties. If you're unsure, please contact us to confirm service availability in your specific location.

6. My Epson printer shows "waste ink pad saturated." Can you fix it?

Yes, we are an Authorized Epson Repair Centre and frequently resolve this common issue. We can perform WIC Reset Services to reset the waste ink pad counter, which often restores printer functionality. We can also replace the waste ink pads for a more comprehensive solution if needed.

7. Do you provide preventive maintenance services?

Definitely! We believe prevention is better than cure. Our preventive maintenance services include regular cleaning, tune-ups, and inspections to extend your printer's lifespan, prevent future breakdowns, and ensure consistent peak performance. We also offer annual maintenance contracts.

8. How can I get a quote for my printer repair?

You can get a quick quote by calling or WhatsApping us on +254720556824 or +254777556824. You can also visit our physical location in Nairobi CBD (Odeon Cinema Taveta Road, Iqbal Building, 1st Floor, Room 2) for an in-person assessment.

9. Are you an authorized service center for any printer brands?

Yes, we are an Authorized Epson Repair Centre in Nairobi, Kenya. This certification means our technicians are factory-trained experts in Epson printers, and we use only genuine Epson parts, ensuring your warranty remains valid.

10. Besides printers, what other IT equipment do you repair?

Our expertise extends beyond printers! We also provide repair and maintenance services for copiers, scanners, plotters, faxes, desktops, laptops (including monitors), network equipment (switches, hubs, routers), biometrics systems, CCTV, and offer solutions for network security, server maintenance, data recovery, and more. We aim to be your comprehensive IT support partner.