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HP 79 Service Error in Nairobi – Same-Day Resolution



Ever felt that gut-wrenching frustration when your printer decides to throw a tantrum right when you need it most? You're not alone! In today's fast-paced world, whether you're running a bustling business or managing your household, a functioning printer isn't just a convenience; it's a lifeline. But what happens when that lifeline gets tangled, refuses to print, or starts producing cryptic error messages? That's where we come in!


Are Your Printers in Need of a Rescue?



The Silent Productivity Killer: When Your Printer Fails


Imagine this: You're up against a tight deadline, important documents are waiting to be printed, and suddenly, your printer goes rogue. It's not just an inconvenience; it's a silent productivity killer. A malfunctioning printer can halt operations, cause missed deadlines, and ultimately, hit your bottom line. Think of it like a flat tire on a crucial road trip – you're stuck, and progress grinds to a halt.


Why a Reliable Printer Repair Service is Non-Negotiable


So, what's the solution? Trying to fix it yourself often leads to more headaches, and let's be honest, who has the time for that? That's precisely why a reliable printer repair service isn't just an option; it's absolutely non-negotiable. You need a team that understands the intricate dance of gears, circuits, and software, a team that can get you back on track, pronto.


Vandeberg Imaging Supplies: Nairobi's Trusted Name in Printer Repair


At Vandeberg Imaging Supplies, we're not just about fixing printers; we're about getting your life, and your business, back in sync. We understand the critical role printers play for both businesses and individuals across Kenya. That's why we've dedicated ourselves to providing quick and reliable printer repair services that you can truly depend on.


More Than Just Repairs: Our Commitment to Your Productivity


Think of us as your printer's emergency room, but with a friendly, expert touch. Our commitment goes beyond simply mending broken parts. We strive to offer comprehensive solutions that ensure your printer not only works again but performs at its peak. We believe in "efficiency always ahead of business," and that's the ethos that drives every repair, every diagnosis, and every interaction.


Our Convenient Location in Nairobi CBD: Easy Access for All


Convenience is key, right? We've strategically positioned ourselves in the heart of Nairobi to ensure easy access for all our clients.


Finding Us: Odeon Cinema Taveta Road, Iqbal Building, 1st Floor, Room 2


You can find us conveniently located in Nairobi CBD, Odeon Cinema Taveta Road, Iqbal Building, 1st Floor, Room 2. It's a central spot, making it simple for you to drop off your ailing printer or pop in for a consultation.


Get in Touch: Our Dedicated Customer Care


Have a question? Need a quote? Don't hesitate to reach out! We're always ready to assist.


Call or WhatsApp: +254720556824 or +254777556824


You can kindly contact us on our customer care number +254720556824 or +254777556824. Prefer to WhatsApp? We're there too, ready to respond to your inquiries.



For more information, or to simply get a feel for what we do, feel free to visit our websites: www.Vandeberg.co.ke or www.Vandebergimagingsupplies.com.


Why Choose Vandeberg Imaging Supplies for Your Printer Repair Needs?


Why should Vandeberg Imaging Supplies be your first call when your printer acts up? Well, it boils down to a few core principles that set us apart from the rest.


Unmatched Expertise Across All Major Printer Brands


One of our biggest strengths lies in our versatility. We don't just specialize in one or two brands; our expertise spans a vast array of printer models, ensuring that no matter what you're using, we've got you covered.


Servicing HP, Canon, Epson, Brother, Samsung, Xerox, and More!


Our technical team is proficient in troubleshooting and repairing most models from leading brands, including:


Our Extensive Brand Coverage: From Dell to Zebra, Kodak to Kyocera


  • Hewlett Packard/HP

  • Canon

  • Epson

  • Brother

  • Samsung

  • Xerox

  • Lexmark/IBM

  • Dell

  • Kodak

  • Ricoh

  • Fujitsu

  • Kyocera/Mita

  • Oki

  • Panasonic

  • Sharp

  • Konica Minolta

  • Toshiba

  • Zebra

  • Dymo

  • Citizen

  • Gestetner

  • Pitney Bowes

  • Muratec

  • Lanier

  • Savin

  • Seiko

Yes, that's a lot of brands! This extensive coverage means you won't have to hop from one repair shop to another, hoping someone can handle your specific printer.


Highly Skilled and Experienced Technicians: Your Printer is in Safe Hands


Our team isn't just good; they're exceptional. Our team of experts is highly skilled and experienced in repairing different printer brands and models. They're like detectives, meticulously diagnosing the problem and then acting as surgeons, precisely bringing your printer back to health. With years of hands-on experience, they've seen it all, and they know exactly how to tackle even the most stubborn printer issues.


The Vandeberg Advantage: Genuine Parts, Affordable Services, Quick Turnaround


Choosing the right printer repair service is essential to ensure that your printer is in good condition, and that's where the Vandeberg advantage truly shines.


Quality Assured: Only Genuine Printer Parts and Accessories


Would you want a doctor using counterfeit medicine on you? Of course not! The same principle applies to your printer. We use only genuine printer parts and accessories to ensure the best quality repairs. This isn't just about making your printer work; it's about ensuring its longevity and optimal performance. Genuine parts mean reliability, and reliability means less downtime for you.


Budget-Friendly Solutions: Affordable Repair Services Without Compromise


We understand that repair costs can be a concern. That's why we also provide affordable repair services to our clients. Our aim is to offer top-notch quality without breaking the bank. We believe that professional printer repair should be accessible to everyone.


Minimizing Downtime: Quick and Reliable Repairs


Time is money, especially when your printer is out of commission. We strive for a fast turnaround on all our repairs. Our efficient diagnostics and repair processes are designed to minimize downtime, getting your printer back into action as quickly as possible. We know you've got important things to do!


Comprehensive Printer Repair Services Offered at Vandeberg Imaging Supplies


So, what exactly can we fix? The short answer is: a lot! Our services are comprehensive, covering everything from simple paper jams to complex hardware failures.


Diagnostics & Troubleshooting: Pinpointing the Problem


Every successful repair starts with an accurate diagnosis. Our technicians are masters of diagnostics and troubleshooting, ensuring we get to the root cause of the issue.


Identifying Printer Errors, Connectivity Issues, and Performance Glitches


Whether it's a mysterious error code, a printer refusing to connect to your Wi-Fi, or just generally sluggish performance, we'll identify and resolve printer errors, connectivity issues, and performance glitches with precision.


Hardware Repairs: Bringing Your Printer Back to Life


When the physical components of your printer fail, it can feel like the end of the world. But don't despair! Our hardware repairs are designed to bring your printer back from the brink.


Common Hardware Malfunctions We Fix


Our technical team specializes in maintaining, cleaning, and repairing a vast array of printer hardware components. Here’s a glimpse of what we handle:


Print Head (Inkjet) & Fuser Assembly (Laser) Repairs


  • Print Head (Inkjet): Crucial for inkjet quality, we repair and replace these delicate components.

  • Fuser Assembly (Laser): The heart of a laser printer's printing process, we're experts at fuser unit replacement and repair, including the Pressure Roller (Laser Fuser), Heating Element (Laser Fuser), and Fuser Film Sleeve (Laser).


Paper Pickup Roller & Separation Pad Replacements


  • Paper Pickup Roller & Separation Pad: These unsung heroes ensure your paper feeds smoothly. When they wear out, jams become a nightmare – we replace them efficiently.


Logic Board/Formatter Board/Main Board Repairs


  • Logic Board/Formatter Board/Main Board: The brains of your printer. Issues here can cause a complete shutdown, and our technicians are skilled in intricate board repairs.


Power Supply Unit (PSU) & Control Panel Issues


  • Power Supply Unit (PSU): If your printer isn't powering on, the PSU is often the culprit. We repair or replace faulty PSUs.

  • Control Panel/Display Panel & LCD Screen (for control panel) / Buttons/Keypad (for control panel): When you can't interact with your printer, we fix the interface.


Carriage Belt & Motor Replacements


  • Carriage Belt & Carriage Motor: These components ensure the print head moves smoothly. If your prints are crooked or your printer makes grinding noises, these might be the issue.


And a Myriad of Other Internal Components (Encoder Strips, Sensors, Gears, etc.)


Our expertise extends to nearly every internal component that keeps your printer running:

  • Stepper Motor (various locations)

  • Encoder Strip/Timing Strip & Encoder Disk: Essential for precise print head movement.

  • Drive Gears (various sizes and types)

  • Solenoids & Sensors (paper detection, lid open, temperature, etc.)

  • Springs (various sizes and tensions) & Screws (various types and sizes)

  • Cables (internal data, power, sensor)

  • Cooling Fan & DC Controller Board

  • Paper Tray (main, secondary, bypass), Output Tray, Output Tray Extension, Paper Support, Edge Guides

  • Sheet Feeder Assembly, Duplex Unit/Automatic Document Feeder (ADF) Rollers, ADF Separation Pad, ADF Pickup Roller, ADF Input Tray, ADF Output Tray, Paper Guides (internal), Exit Rollers, Feeder Guard

  • Primary Charge Roller (PCR), Doctor Blade, Wiper Blade, Developer Unit

  • Transfer Belt (Color Laser), Waste Toner Container (often part of drum unit)

  • Laser Scanner Unit (LSU), Mirror (LSU), Lens (LSU)

  • Toner Sensor Lever & High Voltage Power Supply (HVPS)

  • Ink Absorber/Waste Ink Pad, Ink Tubes/Ink Lines (Continuous Ink Supply System - CISS), Ink Damper, Print Head Cover, Capping Station Assembly, Flushing Box, Ink Pump Assembly, Ink Tank/Reservoir (for CISS), Ink Cartridge Clamps, Sponges (various internal locations), Nozzle Plate, Piezoelectric Crystal (for Piezo printheads), Thermal Heater (for Thermal printheads), Print Head Pins

  • Ribbon Cartridge (consumable, but spare part), Platen, Tractor Feed Assembly, Print Head Motor, Print Head Solenoid

  • Printer Cover (top, front, side), Access Doors/Lids, Hinges, Latches/Clips, Feet/Rubber Pads, External Casing/Panels, Dust Covers, Cable Management Clips

  • Bushings, Bearings, Washers, E-clips/Circlips, Limit Switches, Photoelectric Sensors, Thermistors, Resistors, Capacitors, Diodes, Transistors, Integrated Circuits (ICs), Connectors (various types: ribbon, wire-to-board, etc.), Relays, Fuses, LED Indicator Lights, Buzzers/Speakers (for error alerts), Wi-Fi Antenna, Bluetooth Module, Memory Card Slot, USB Host Port

  • CD/DVD Tray (for direct disc printing), CD/DVD Guide

  • Scanner Glass (for MFP), Scanner Lamp (for MFP), CCD/CIS Scanner Unit (for MFP), Scanner Cable, ADF Motor (for MFP), ADF Sensor (for MFP), ADF Gears, Flatbed Scanner Lid

  • Duplexer Unit (external or internal), Sorting Tray (for high-volume printers), Stapler Unit (for high-volume printers), Hole Punch Unit (for high-volume printers), Finisher Unit (complex assembly)

  • Hard Drive (for advanced printers with job spooling), RAM Module, Firmware Chip, CMOS Battery, Ribbon Cable Retainers, Cable Ferrites, Power Cord, USB Cable (A to B), Ethernet Cable

  • Cleaning Rollers (for various parts), Lubricants/Grease (for moving parts), Cleaning Fluids (for printheads, rollers), Roller Cleaning Kit, Print Head Cleaning Solution, Toner Waste Bottle/Bag, Ink Bottles (for refillable ink tanks), Refill Funnels/Nozzles, Ink Tank Gaskets/Seals, Ink Filter, Pump Tube, Print Head Flushing Kit, Wiper Blade Holders

  • Fuser Drive Gears, Pressure Roller Bushings, Thermostat (fuser), Solenoid Actuator, Paper Width Sensor, Paper Length Sensor, Registration Roller, Registration Sensor, Clutch Gear, Cam, Lever (various functions), Spring (tension, compression), Platen Roller Shaft, Print Head Carriage Shaft, Bushing for Shafts, Gear Train Assembly, Main Motor Pulley, Drive Belt Pulley, Idler Pulley, Bearing Housing, Connector Pins, Jumper Caps, Heat Shrink Tubing, Zip Ties (internal cable management), Adhesive Pads/Tape, Ferrite Beads (for EMI suppression), Grounding Wires, Optical Sensors (various), Infrared Sensors, Hall Effect Sensors, Resettable Fuses (Polyfuses), Varistors (surge protection), Relays for Motor Control, Capacitors for Motor Smoothing, Flyback Diodes, Voltage Regulators, Op-Amps (operational amplifiers), Microcontrollers, EPROM/Flash Memory Chips, Ribbon Cable Adapter, Flex PCB (Printed Circuit Board), JST Connectors, Molex Connectors, Dupont Connectors, Terminal Blocks, Strain Reliefs, Cable Clamps, Cable Glands, Anti-Static Bags (for sensitive components), Thermal Paste/Grease (for heatsinks), Heatsinks, Small Fans (for cooling specific components), Rubber Gaskets/Seals (for covers), Indicator Lenses, Light Pipes (for LEDs), Label Holders/Inserts (for internal labels)

Phew! That's a lot, right? It just goes to show the depth of our technical expertise.


Software & Connectivity Solutions: Seamless Printing Experience


Sometimes, the problem isn't physical, but digital. That's where our software and connectivity solutions come into play.


Firmware & Software Updates: Staying Current


Just like your phone or computer, printers need updates! We ensure your printer stays updated with the latest features and security patches through firmware & software updates.


WIC Reset Services: Restoring Functionality


For inkjet printers, particularly Epson models, the dreaded "waste ink pad saturated" message can bring operations to a halt. We offer WIC Reset Services to reset waste ink pad counters and restore printer functionality, saving you from unnecessary replacements.


Network & Connectivity Issues: Getting You Back Online


Printer not communicating with your computer? Can't print from your network? We'll troubleshoot and fix printer network and connectivity issues, including:

  • Printer Spooler Error Support

  • Printer Driver Installation Support

  • Printer Network and Connectivity Issues

  • Troubleshooting Other Errors of EPSON Printer

  • Support for Paper Jam Issues

  • Other Technical Issues

  • Issues Related to Ink or Toner Cartridge


Preventive Maintenance: Extending Your Printer's Lifespan


An ounce of prevention is worth a pound of cure, especially when it comes to your valuable printers. Our preventive maintenance services are designed to keep issues at bay.


Regular Cleaning and Tune-Ups: Proactive Care


We offer regular cleaning and tune-ups to extend the life of your printer. Think of it as a regular check-up for your car – it helps identify potential problems before they become major breakdowns.


Specialized Printer Type Repairs: From Inkjet to Industrial


We're not just about your everyday office printer. Our technicians are well-versed in a wide range of specialized printer types and office equipment.


Laser Printer Service Technicians: Mastering Complex Machines


We provide laser printer service technicians who can troubleshoot and repair most models. Laser printers are complex machines, and our team has the specialized knowledge to handle them with precision.


Inkjet, Fax Machines, Copiers, Scanners, Multi-Function Machines & More


Beyond laser and inkjet printers, our technical team specializes in maintaining, cleaning, and repairing:

  • Color Laser Printers

  • Inkjet Machines

  • Fax Machines

  • Copiers

  • Scanners

  • Monochrome Laser Printers

  • Multi-Function Machines


Plotters, Desktops, Laptops, Monitors, CCTV – We’ve Got Your Office Covered!


Our expertise extends far beyond just printers. We provide on-site troubleshooting, repair, sales, upgrades, and preventative maintenance services for all your office equipment, including:

  • Copiers

  • Scanners

  • Plotters

  • Faxes

  • Desktop and Laptops

  • Monitors

  • Computers

  • Switches/Hubs/Routers

  • Terminals

  • Bio-matrix Systems

  • CCTV and more!


Your Authorized Epson Repair Centre in Nairobi, Kenya


For Epson users in Nairobi and beyond, you're in luck! Vandeberg Imaging Supplies is proud to be an Authorized Epson Repair Centre in Central Nairobi, Kenya.


Why Authorized Expertise Matters for Your Epson Printer


When it comes to your Epson printer, especially if it's still under warranty, choosing an authorized repair center is crucial. It's like going to a brand specialist for your car; they know it inside and out.


Certified Technicians with In-Depth Epson Knowledge


Our team comprises certified technicians with in-depth knowledge of Epson printers. This means they've undergone specific training and possess the specialized expertise required to handle all Epson models, from EcoTank to WorkForce, and everything in between.


Genuine Epson Replacement Parts: Guaranteed Reliability


As an authorized center, we use only authentic Epson replacement parts for guaranteed reliability and performance. This is a huge advantage, as non-genuine parts can often lead to recurring issues and even damage your printer further.


Warranty Protection & Quality Assurance


Choosing an authorized service ensures that your repairs honor your Epson warranty. Furthermore, you benefit from quality assurance, knowing that the repairs adhere to Epson's high standards. This translates to long-term savings by avoiding recurring issues.


Dedicated Epson Services at Vandeberg Imaging Supplies


Our Epson repair services are comprehensive, ensuring your printer operates at peak performance, whether it’s for personal, business, or industrial use.


Comprehensive Epson Diagnostics & Troubleshooting


We identify and resolve Epson printer errors, connectivity issues, and performance glitches with precision, just as Peter K. and Mary N., our satisfied customers, attested: "Their authorized status gave me confidence, and they didn’t disappoint. My printer works like new!" – Peter K. "Quick and reliable service. It’s reassuring to know they use original Epson parts." – Mary N.


Epson Hardware Repairs: Printheads, Rollers, Power Supplies


We expertly repair or replace components such as printheads, rollers, and power supplies specific to Epson models.


Epson Firmware & Software Updates


We ensure your Epson printer stays updated with the latest features and security patches through firmware & software updates.


Epson WIC Reset Services (Waste Ink Pad Counters)


Facing the "waste ink pad saturated" error on your Epson? We provide specialized WIC Reset Services to reset waste ink pad counters and restore printer functionality.


Preventive Maintenance for Epson Printers


Keep your Epson printer running smoothly with our regular cleaning and tune-ups to extend its life.


Epson Parts Replacement: Rollers, Fusers, Trays, and Beyond


We stock and use genuine Epson parts for rollers, fusers, trays, and more, ensuring consistent quality and performance for your Epson machine.


Addressing Common Printer Problems: Signs You Need Professional Help


How do you know it's time to call in the cavalry (that's us!)? Your printer often sends out clear distress signals. Ignoring them can turn a small fix into a major overhaul.


When Your Printer Just Won't Cooperate


It’s like your printer has a mind of its own, and it's decided to go on strike. These are the moments when professional intervention becomes a necessity.


Paper Jam Headaches: The Most Common Frustration


The infamous paper jam! Does your printer stop to print and display any of these messages?

  • Paper jam Removing

  • Paper Jam Support for all EPSON Printers.

  • Support for Paper Jam Issues of EPSON Printer

  • Paper Feeding / Paper Jam Issues

It's a nuisance, but often a sign of worn-out rollers or internal debris. We're experts at clearing these and fixing the underlying cause.


Not Powering On / Error Messages: The Silent Alarm


When your printer simply won't turn on, or starts flashing cryptic messages, it's a clear cry for help.

  • Not Powering Error

  • Error Messages

  • Ink Cartridges Error

  • Control Board Buttons Failure

  • Troubleshooting Other Errors

These often point to power supply issues, logic board problems, or sensor malfunctions.


Faint Printing / Broken Lines / Poor Print Quality: A Clear Sign


Is your output looking more like abstract art than a crisp document?

  • Broken Faint Printing

  • Not Printing

  • Print quality issues

  • Lines in Printout

  • Output Quality Enhancement Services Nairobi Kenya

This can indicate issues with print heads, fuser assemblies, toner/ink cartridges, or even just needing a good cleaning.


Printer Not Printing / Not Communicating with CPU: The Digital Disconnect


When your computer thinks it's sending data, but your printer remains stubbornly silent:

  • Printer Not Communicating with Cpu

  • Printer Network and Connectivity Issues

  • Troubleshooting Other Errors of EPSON Printer

  • Support to Fix Spooler Error of EPSON Printer

  • Printer Driver Installation Support

  • Connectivity Problems

  • Printer Communication Issues Repair Nairobi - Technical Experts

These are often connectivity issues, driver problems, or print spooler errors – all of which we can swiftly resolve.


"Waste Ink Pad Saturated" or "Parts at End of Service Life": Don't Despair!


If your Epson printer is telling you:

  • "waste ink pad inside your printer is saturated!"

  • "parts inside your printer are at the end of their service life!"

  • "does it say ink pads need changing?"

  • "are you being told to take your printer to an Epson service center?"

Don't buy a new printer! Don't pay a fortune to have it fixed! These are common issues that our WIC Reset Services and parts replacement expertise can handle efficiently and affordably.


Our Extensive Service Coverage: Across Nairobi and Beyond


We believe that professional printer repair shouldn't be confined to just one corner of the city. That's why we've extended our reach across Nairobi and even to major towns throughout Kenya.


Serving Nairobi's Key Areas and Environs


Whether you're in the bustling city center or a quiet suburb, we're accessible to you.


Nairobi CBD, Westlands, Upper Hill, Kilimani, Lavington, Gigiri & More


We serve various areas in Nairobi, including the Central Business District (CBD), Westlands, Upper Hill, Kilimani, Parklands, Lavington, Ngong Road, Karen, Runda, Muthaiga, Industrial Area, Eastleigh, South C, Kileleshwa, Langata, Embakasi, Kasarani, Roysambu, Thika Road, and Gigiri. So, no matter where your office or home is located in Nairobi, we're just a call away.


Extending Our Reach: Major Towns Across Kenya


Our commitment to keeping your printers running smoothly doesn't stop at Nairobi's borders.


Mombasa, Kisumu, Nakuru, Eldoret, Thika, Malindi, Kitale, Garissa & Many Others!


We also serve other areas in Kenya, including Mombasa, Kisumu, Nakuru, Eldoret, Thika, Malindi, Kitale, Garissa, Nyeri, Machakos, Kericho, Embu, Migori, Homa Bay, Naivasha, Meru, Kakamega, Lamu, Bungoma, Narok, Voi, Kilifi, Isiolo, Nanyuki, Marsabit, Mumias, Wajir, Busia, Siaya, Kitui, Kerugoya, Kapenguria, Moyale, Chuka, Kiambu, Makueni, Taita Taveta, Maralal, Kibwezi, Nyahururu, Mandera, Samburu, Kwale, Taveta, Kajiado, Migori, Baringo, and Turkana West Pokot. Our mobile country-wide service ensures that quality printer repair is never too far away.


Beyond Printers: A Holistic Approach to Your IT Needs


At Vandeberg Imaging Supplies, we're not just printer specialists; we're your partners in overall IT efficiency. We understand that a well-oiled business relies on more than just functioning printers.


Integrated Solutions for Your Business Efficiency


We provide a broad range of solutions that go beyond your typical printer repair, aiming to streamline your entire office ecosystem.


Network Security Solutions (LAN, WAN)


In today's digital landscape, security is paramount. We offer Network Security Solutions for both Local Area Networks (LAN) and Wide Area Networks (WAN), protecting your valuable data.


WINDOW/LINUX Server Maintenance & Faiba Network Installation


From ensuring your servers are running optimally with WINDOW/LINUX Server Maintenance to setting up reliable internet connections with Faiba Network Installation, we handle your core IT infrastructure.


Structural Cabling Systems & Voice and Data Convergence


A robust network starts with proper cabling. We specialize in Structural Cabling Systems and facilitating Voice and Data Convergence, ensuring seamless communication.


Digital Camera (CCTV) & Intercom Phones (PBX) Installation


Security and internal communication are vital. We install and maintain Digital Camera Installation (CCTV) and Intercom Phones Installation and Maintenance (PBX) systems.


Desktops & Laptops Repair, Cloud Computing, Data Recovery


Is your computer acting up? Lost important files? We offer Desktops & Laptops Repair, assist with Cloud Computing solutions, and provide crucial Data Recovery services.


Antivirus, Electronics Repair, School Management Software


From protecting your systems with Antivirus solutions to general Electronics Repair and even implementing School Management Software, we're here to support your diverse IT requirements.


Why Vandeberg Imaging Supplies is Your Go-To Partner


When it comes to your office equipment and IT needs, you need a partner you can trust. Here's why Vandeberg Imaging Supplies stands out from the crowd.


"All Round Service, All Round Performance" – Our Guiding Principle


Our motto says it all: "All round service, all round performance." We believe in providing comprehensive, high-quality solutions that ensure every aspect of your office technology performs at its best. It's not just a tagline; it's our promise to you.


Specializing in HP Printer Parts and Upgrades


While we service all major brands, we have a particular strength when it comes to HP printers.


Extensive Stock: Power Modules, Maintenance Kits, Print-Heads, Rollers, Toners, Fusing Assembly & More


We specialize in HP printer parts and HP upgrades. We carry an extensive stock of common HP Laser-jet, HP Photo-smart, and HP Large-format parts, ensuring a 99% first-time, on-site repair fixed rate. This includes:

  • HP printer parts (including printer power modules, preventive maintenance kits, print-heads, rollers, etc.)

  • HP Toners, Carriage Belts

  • HP Maintenance Kit Replacement

  • HP Drums

  • HP Fusing Assembly

  • HP Imaging Unit

  • HP Motor Carriage

  • HP Pickup Assembly

"Efficiency always ahead of business" isn't just a phrase; it's what we deliver, especially with our strong HP specialization.


Your Efficiency, Our Priority: Annual Maintenance Contracts & On-Site Support


We know that ongoing support is just as important as a quick fix.

  • We offer services for preventive or breakdown calls.

  • We also offer annual maintenance services for CIJ printers.

  • On-site repair: We come to you, minimizing disruption to your operations.

  • Factory warranty repairs: If your printer is still under warranty, we can handle it.

  • Complete printer rebuilds: For printers that need a second life.

  • Maintenance kit installation: Essential for long-term printer health.

  • Troubleshooting and assessment: Thorough evaluation of any issue.


Unbeatable Prices on Quality Parts


Why pay more for essential parts? Get quality parts today of all printers in our shop at low prices. We believe that high-quality repairs shouldn't come with an exorbitant price tag.


Conclusion: Restore. Repair. Rely on Vandeberg Imaging Supplies.


In a world where technology moves at the speed of light, a reliable printer repair service isn't a luxury; it's a necessity. From tackling stubborn paper jams to intricate logic board failures, and from single-function inkjet printers to complex industrial machines, Vandeberg Imaging Supplies has you covered.

We're not just technicians; we're problem-solvers, dedicated to restoring your productivity with unparalleled expertise, genuine parts, and an unwavering commitment to customer satisfaction. Whether you're in Nairobi CBD, Mombasa, or anywhere in between, our team is ready to serve. Beyond printers, we offer a holistic suite of IT services to ensure your entire digital ecosystem runs smoothly.

So, if your printers are in need of a rescue, or you're looking for a trusted partner for all your office IT equipment needs, look no further. Contact Vandeberg Imaging Supplies today. We don't just fix printers; we restore your peace of mind. Restore. Repair. Rely on Us.


FAQs: Your Burning Questions Answered


Here are some of the most common questions we get, with clear and concise answers.


1. What printer brands does Vandeberg Imaging Supplies repair?


We repair a comprehensive range of printer brands, including HP, Canon, Epson, Brother, Samsung, Xerox, Lexmark, Dell, Kodak, Ricoh, Fujitsu, Kyocera, Oki, Panasonic, Sharp, Konica Minolta, Toshiba, Zebra, Dymo, Citizen, Gestetner, Pitney Bowes, Muratec, Lanier, Savin, and Seiko. Our expertise is broad, ensuring we can handle almost any printer model you have.


2. Where is Vandeberg Imaging Supplies located in Nairobi?


We are conveniently located in Nairobi CBD, Odeon Cinema Taveta Road, Iqbal Building, 1st Floor, Room 2. This central location makes it easy for our clients to reach us.


3. Do you use genuine printer parts for repairs?


Absolutely! We use only genuine printer parts and accessories for all our repairs. This ensures the best quality, reliability, and longevity for your printer, preventing recurring issues and maintaining optimal performance.


4. How can I get a quick quote for my printer repair?


You can get a quick quote by contacting our customer care team. You can call or WhatsApp us on +254720556824 or +254777556824, or visit our websites at www.Vandeberg.co.ke or www.Vandebergimagingsupplies.com to inquire.


5. Do you offer on-site printer repair services?


Yes, we do! We provide on-site troubleshooting and repair services for your convenience, especially for offices and businesses. Our technicians can come to your location to diagnose and fix your printer issues, minimizing your downtime.


6. What kind of common printer issues do you fix?


We fix a wide array of common printer issues, including paper jams, printers not powering on, error messages, faint or broken printing, poor print quality, connectivity problems (USB, Ethernet, Wi-Fi), printer not communicating with the CPU, and issues related to ink or toner cartridges. We also handle specialized issues like "waste ink pad saturated" messages.


7. Are you an authorized repair center for any specific printer brand?


Yes, we are an Authorized Epson Repair Centre located in Central Nairobi, Kenya. This means we have certified technicians with in-depth Epson knowledge and use only authentic Epson replacement parts for all Epson printer repairs.


8. Do you provide preventive maintenance services for printers?


Indeed! We strongly recommend and offer preventive maintenance services, including regular cleaning and tune-ups, to extend the lifespan of your printer and prevent minor issues from escalating into major problems. We also offer annual maintenance contracts.


9. What other IT services does Vandeberg Imaging Supplies offer besides printer repair?


Beyond printer repair, we offer a comprehensive range of IT solutions, including Network Security Solutions (LAN, WAN), WINDOW/LINUX Server Maintenance, Faiba Network Installation, Structural Cabling Systems, Digital Camera (CCTV) Installation, Intercom Phones (PBX) Installation, Desktops & Laptops Repair, Cloud Computing, Data Recovery, Antivirus, and general Electronics Repair.


10. Which areas in Kenya do you serve for printer repairs?


We serve a vast network across Kenya. In Nairobi, we cover the CBD, Westlands, Upper Hill, Kilimani, Parklands, Lavington, Gigiri, and many more areas. Outside Nairobi, our services extend to major towns like Mombasa, Kisumu, Nakuru, Eldoret, Thika, Malindi, Kitale, Garissa, Nyeri, Machakos, and numerous others, with our mobile country-wide service ensuring broad accessibility.

 
 
 

Yorumlar


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